Responsible Gaming
Our Commitment to Safe Gaming
At our PayID Pokies information hub, we are committed to promoting responsible gaming practices. Gambling should be viewed as entertainment only, never as a way to earn money or solve financial problems. If you choose to gamble, please do so within your means and be aware of the risks involved.
Age Verification
In Australia, you must be 18 years of age or older to legally gamble on pokies and other gaming machines. We are committed to preventing underage gambling. If you are under 18, we strongly encourage you not to access gaming services.
Warning Signs of Problem Gambling
It's important to recognize when gambling may be becoming a problem. Consider whether you experience any of the following:
- Chasing losses by gambling more to recover money you've lost
- Spending more time or money on gambling than intended
- Hiding your gambling activities from family or friends
- Neglecting responsibilities such as work, study, or family commitments
- Borrowing money or using credit to fund gambling
- Feeling anxious, irritable, or guilty about your gambling
- Unsuccessful attempts to cut back or stop gambling
- Using gambling to escape problems or negative emotions
- Experiencing sleep disruption or mood changes related to gambling
If you recognize any of these signs in yourself or someone you know, seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most legitimate gaming operators in Australia offer tools to help you manage your gambling responsibly:
- Deposit Limits: Set a maximum amount you can deposit per day, week, or month
- Loss Limits: Restrict the amount you are willing to lose in a gaming session
- Time Limits: Set reminders for how long you've been playing
- Reality Checks: Receive periodic notifications during gameplay to remind you of elapsed time and money spent
- Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from gaming platforms
- Account Cooling-Off: Pause your account for a set period to reconsider your gambling habits
Use these tools proactively to maintain control over your gaming activities.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, professional help and support are available:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and information service for people concerned about gambling - Gamblers Anonymous Australia
Support group meetings across Australia for people with gambling addiction - Lifeline Australia
Phone: 13 11 14
24/7 crisis support service available to all Australians
International Support Organizations
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Take Action Today
If you think you may have a gambling problem, please reach out for help. Problem gambling is a serious issue that can affect your mental health, finances, and relationships. Professional support services are confidential, free, and accessible.
Remember: Seeking help is a sign of strength, not weakness. The sooner you reach out, the sooner you can regain control of your life.
Contact Gambling Help Online on 1800 858 858 (toll-free) or visit www.gamblinghelponline.org.au today.